Contact Us

Please allow 24-48 hours for a Jerome Alexander customer representative to get back to you.
Questions & Help
support@jeromealexander.com
Hours of Operation
M-F 8:00 AM - 6:00 PM EST
Mailing Address
Alexander Consulting Corp c/o Barrett Distributors
4836 Hickory Hill Road
Memphis, TN 38141

Frequently Asked Questions

Check out some of our most commonly asked questions. Still can’t find what you’re looking for? Reach out to us below!

Orders are shipped via United States Postal Service, and delivery is generally between 7-10 business days. If you have not received your order within 10 business days, please contact us.

Promo codes are only valid on full-priced items and may not be used during sitewide promotions. If you obtained a new customer promo code during one of our sitewide sales, you can save your code to use on your next full-priced order.

Only one promo code can be used per order. We do not allow stacking of promo codes at this time.
Check out full FAQ