Refund Policy

You have 30 days to return your Jerome Alexander products for a full refund less shipping and handling charges. If you choose to return your product, please contact Jerome Alexander Customer Service at support@jeromealexander.com to receive an “RMA” number (customer order #).

Please package up your order and return it to the address below. Please be sure to include the RMA # on the outside of the package and include your name and contact information:

Jerome Alexander
15820 Euclid Avenue
Chino, California 91708