Refund Policy

You have 30 days to return your Jerome Alexander products for a full refund less shipping and handling charges. If you choose to return your product, please contact Jerome Alexander Customer Service at to receive an “RMA” number (customer order #).

Please package up your order and return it to the address below. Please be sure to include the RMA # on the outside of the package and include your name and contact information:

Jerome Alexander Consulting Corp
c/o Barrett Distributors
4836 Hickory Hill Road
Memphis, TN 38141