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Shipping & Returns
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Shipping
- Shipping Method Cost
- All orders of $49.00 and over FREE
- One item (totaling less than $49.00) $5.95
- Two or more items (totaling less than $49.00) $7.95
Shipping Information
Orders are shipped from California. Aerosol products (Airbrush, Tinted Moisturizing Set) cannot be shipped to P.O. Boxes, Alaska, Hawaii, Puerto Rico or Canada. All aerosol products are shipped via USPS ground.
30-Days Money Back Guarantee
If for any reason you’re not satisfied with your shipment, you are entitled to a full refund* within 30 days of your purchase.
All Jerome Alexander products come with our 30-day, money-back satisfaction guarantee. For any questions about our products, orders, or returns, please contact Customer Service at support@jeromealexander.com or call us at 888-886-6304 during our regular business hours of 10:00 AM -10:00 PM Eastern Standard Time.
*Original shipping and handling is not refunded. If you choose to return the product we ask that you cover the return shipping charges.