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Shipping & Customer Service Update

Covid-19 has impacted shipping and delivery timelines. All orders are shipped from our warehouse in California, and we do our best to ensure timely delivery. If you require assistance regarding the status of an order, please email support@jeromalexander.com. We are temporarily unable to receive inbound customer service calls, but an agent will be available to call you, if requested. We value your business and appreciate your understanding at this time!